Privacy Policy
Last Updated: October 2026
At Aura Grand Palais, we hold the privacy and confidence of our couples, families, and guests in the highest regard. This Privacy Policy describes how we collect, safeguard, and utilize information provided through our website and booking concierges.
1. Information We Collect
When you request a venue tour, quote, or date hold, we collect your name, phone number, email address, expected event date, approximate guest count, and any personal aesthetic preferences or dietary requirements you share.
2. Use of Information
Your details are utilized strictly to prepare tailored celebration proposals, coordinate private estate walkthroughs, and deliver personalized banquet hospitality. We never sell or license personal information to third-party commercial marketing brokers.
3. Vendor Partner Collaboration
With your explicit written approval, relevant celebration details (such as event schedules and guest counts) may be shared with our verified culinary, floral, acoustic, and transportation partners for the sole purpose of event execution.
4. Data Protection
All transmitted inquiries utilize modern SSL encryption. Sensitive records are retained securely in compliance with applicable consumer data protection standards.
5. Contacting the Concierge
For questions or requests regarding your personal records, contact us at concierge@auragrandpalais.com.