Privacy Policy

Last Updated: September 2026

Welcome to RiseWithVishwas Store (“RiseWithVishwas,” “we,” “us,” or “our”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit store.risewithvishwas.com, create an account, purchase or download digital products, subscribe to communications, contact us, or otherwise use our services.

This Privacy Policy should be read together with our Terms & Conditions, Refund & Returns Policy, and Digital Products & License Policy.

We process personal data in accordance with applicable laws and regulations. Where applicable, our privacy practices are intended to align with India’s Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, as and when the relevant provisions apply to our activities.


1. Information We Collect

We may collect information that you provide directly to us, information generated through your use of our website, and information received from third-party service providers.

1.1 Information You Provide

Depending on how you interact with our store, we may collect:

  • Full name
  • Email address
  • Phone number, where provided
  • Billing and/or invoicing information
  • Shipping information, where applicable to a physical product
  • Username and account information
  • Password-related account information
  • Order and purchase history
  • Digital product downloads and access records
  • Information submitted through contact forms
  • Customer support communications
  • Newsletter or marketing preferences
  • Information you voluntarily provide to us

We only request information that is reasonably necessary for the relevant purpose.

1.2 Payment Information

Payments may be processed by third-party payment service providers.

Depending on the payment method available at checkout, these providers may process information such as:

  • Payment transaction information
  • Payment status
  • Transaction reference numbers
  • Billing information
  • Other information required to complete or verify a payment

Unless expressly stated otherwise, we do not intentionally store complete payment card numbers, card security codes, or other full payment credentials on our own servers.

Payment providers process information according to their own privacy policies and terms.

Important: We will only list payment providers that are actually enabled on our website. Current examples may include PhonePe, Razorpay, PayPal, Stripe, or other providers used by the store.

1.3 Automatically Collected Information

When you access our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Language and regional settings
  • Referring website or URL
  • Pages viewed
  • Date and time of access
  • Website interactions
  • Approximate location derived from technical information where supported
  • Error and diagnostic information
  • Cookies and similar technologies

We use this information to maintain, secure, analyze, and improve our website and services.


2. How We Use Personal Information

We may use personal information for purposes including:

  • Creating and managing customer accounts
  • Processing orders and payments
  • Delivering digital products
  • Providing download access
  • Managing licenses associated with purchased products
  • Providing customer support
  • Sending order confirmations
  • Sending download or delivery notifications
  • Managing subscriptions
  • Responding to inquiries
  • Maintaining transaction and accounting records
  • Preventing fraud and abuse
  • Detecting unauthorized access
  • Protecting our website and systems
  • Improving website functionality
  • Understanding how visitors use our website
  • Conducting analytics
  • Sending promotional communications where permitted
  • Complying with applicable legal obligations
  • Establishing, exercising, or defending legal claims
  • Enforcing our Terms & Conditions and license agreements

We will seek to process personal data only for appropriate and specified purposes and according to applicable law.


3. Digital Product Delivery

RiseWithVishwas Store primarily offers digital products and may provide products through:

  • Download links
  • Customer account dashboards
  • Email delivery
  • Direct digital download systems
  • Course or learning-management systems
  • Other authorized delivery systems

To provide these services, we may process your name, email address, order information, product information, license information, and download/access information.

Download links may be subject to limits, expiration periods, security controls, or other restrictions specified on the relevant product or under our applicable policies.


4. Customer Accounts

You may be able to create an account on our website.

Account information may be used to:

  • Authenticate your account
  • Display your orders
  • Provide access to purchased products
  • Manage downloads
  • Manage licenses
  • Provide customer support
  • Maintain account security

You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account, subject to applicable law.

Please contact us promptly if you believe your account has been accessed without authorization.


5. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies.

These technologies may be used to:

  • Keep products in your shopping cart
  • Maintain login sessions
  • Remember preferences
  • Enable essential website functions
  • Improve website performance
  • Analyze website traffic
  • Understand visitor behavior
  • Measure marketing effectiveness
  • Improve user experience
  • Support security and fraud prevention

Some cookies may be placed by third-party service providers that provide analytics, payment, security, advertising, or other functionality.

Where consent is required by applicable law, we will request consent before using non-essential cookies or similar technologies.

You may also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.


6. Marketing and Promotional Communications

We may send transactional communications that are necessary to provide our services, including:

  • Order confirmations
  • Payment confirmations
  • Download notifications
  • Account notifications
  • Security alerts
  • Service announcements
  • Customer support communications

We may also send promotional communications about products, services, offers, educational content, or other updates where permitted by applicable law.

You may unsubscribe from promotional email communications using the unsubscribe mechanism included in the relevant communication.

Unsubscribing from promotional communications will not necessarily stop essential transactional or service-related communications.


7. Third-Party Service Providers

We may use third-party service providers to operate and support our business.

Depending on our actual website configuration, these may include:

  • Payment processors
  • Web hosting providers
  • Domain and infrastructure providers
  • Email delivery providers
  • Email marketing platforms
  • Analytics services
  • Security and anti-spam providers
  • WordPress and WooCommerce services
  • Learning-management systems
  • Cloud storage or content-delivery providers
  • Customer-support tools
  • Tax, accounting, or invoicing services

These providers may process personal information on our behalf or process information independently according to their own terms and privacy policies.

We seek to use service providers that provide appropriate safeguards consistent with the nature of the information being processed.


8. Information Sharing and Disclosure

We do not sell your personal information as a standalone commercial product.

We may disclose information when reasonably necessary to:

  • Process payments
  • Deliver purchased products
  • Operate our website
  • Provide customer support
  • Maintain security
  • Prevent fraud
  • Perform analytics
  • Send communications
  • Comply with legal obligations
  • Respond to lawful requests from authorities
  • Protect our rights, property, users, or services
  • Complete a business transfer, restructuring, merger, acquisition, or similar transaction

We disclose only information that is reasonably necessary for the applicable purpose, subject to applicable law.


9. International Data Transfers

Some third-party service providers used by our business may process or store information outside India.

Where personal information is transferred, stored, or processed outside your country or outside India, such processing will be subject to applicable law and the safeguards required for the relevant transfer.

The DPDP Act contains provisions concerning processing of personal data outside India, including restrictions that may be prescribed by the Central Government.


10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.

Depending on the systems involved, security measures may include:

  • Access controls
  • Authentication controls
  • Encryption or secure transmission where appropriate
  • Website security measures
  • Backup systems
  • Security monitoring
  • Software and plugin updates
  • Administrative safeguards
  • Restricted access to personal information

No electronic system, website, network, or method of transmission can be guaranteed to be completely secure.

The Digital Personal Data Protection Rules, 2025 also prescribe security safeguards addressing areas such as encryption, access controls, monitoring, backups, and related measures.


11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing products and services
  • Maintaining customer accounts
  • Maintaining purchase and transaction records
  • Providing customer support
  • Managing licenses
  • Preventing fraud
  • Resolving disputes
  • Enforcing agreements
  • Meeting legal, tax, accounting, or regulatory obligations

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.


12. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, which may include:

  • Requesting information about the processing of your personal data
  • Accessing certain personal information
  • Requesting correction of inaccurate or incomplete information
  • Requesting erasure where legally applicable
  • Withdrawing consent where processing is based on consent
  • Raising a privacy-related grievance
  • Exercising other rights provided by applicable law

Under the DPDP Act, individuals are referred to as Data Principals, and the Act provides rights including access to information, correction and erasure, grievance redressal, and nomination, subject to the applicable provisions and commencement dates.

To submit a privacy request, contact us using the details in Section 17 — Contact Us.

We may need to verify your identity before processing certain requests in order to protect your account and personal information.


13. Withdrawal of Consent

Where we process personal information based on consent, you may withdraw that consent through the method provided for the relevant processing activity or by contacting us.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Where permitted by applicable law, we may continue processing information where another lawful basis or legal requirement applies.

The notified DPDP Rules contemplate mechanisms through which an individual can withdraw consent and exercise applicable rights.


14. Children’s Privacy

Our services are not specifically directed toward children.

Under India’s DPDP Act, a child is an individual who has not completed eighteen years of age. The Act contains specific provisions relating to processing children’s personal data.

We do not knowingly seek to collect personal information from children in circumstances where applicable law requires parental or lawful-guardian consent.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action.


15. External Websites and Third-Party Links

Our website may contain links to third-party websites, applications, services, social-media platforms, or other online resources.

Those third parties operate under their own privacy policies and terms.

We are not responsible for the privacy practices, security, content, or handling of information by third-party websites that we do not control.

We encourage you to review the applicable privacy policy before submitting personal information to any third-party service.


16. Privacy Policy Updates

We may update this Privacy Policy periodically to reflect:

  • Changes to our services
  • Changes to our website
  • Changes to technology
  • Changes to third-party services
  • Changes to applicable laws or regulations
  • Changes to our privacy practices

When we make changes, we will update the Last Updated date at the top of this page.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.


17. Contact Us

If you have questions, concerns, requests, or complaints relating to this Privacy Policy or the handling of your personal information, please contact us.

RiseWithVishwas Store

📧 Email: store.risewithvishwas@gmail.com

🌐 Website: https://store.risewithvishwas.com/

For privacy-related requests, please include sufficient information for us to understand and respond to your request.


18. Grievance Redressal

We aim to respond to privacy-related questions and complaints within a reasonable period.

Where applicable under law, we will maintain a grievance-redressal mechanism and provide the relevant contact information or process for submitting and resolving privacy-related grievances.

The DPDP framework expressly provides for a right to grievance redressal and requires mechanisms through which applicable rights and complaints can be exercised.


19. Governing Privacy Requirements

This Privacy Policy is intended to operate in conjunction with applicable privacy, data-protection, consumer-protection, electronic-commerce, taxation, and other laws applicable to our business and customers.

Nothing in this Privacy Policy is intended to exclude or restrict any rights or protections that cannot lawfully be excluded or restricted.