Last Updated: September 2026

At RiseWithVishwas Store, we primarily sell digital products, including AI prompts, eBooks, study notes, templates, resume kits, wallpapers, downloadable resources, digital tools, website resources, and online learning materials.

Because our digital products are delivered electronically and can generally be accessed or downloaded immediately after purchase, they cannot be returned in the same manner as physical goods. Accordingly, digital purchases are generally non-refundable after successful delivery or access, subject to the exceptions described below and any rights or remedies that apply under applicable law.

1. Digital Products

Our digital products may be delivered through:

• Instant download
• Email delivery
• Customer account access
• Download links
• Course or learning platforms
• Other authorized digital delivery systems

Digital products may include, but are not limited to:

• AI prompts
• AI-generated digital assets
• eBooks and digital books
• Study notes and educational materials
• Resume kits
• Templates
• Wallpapers and digital images
• Digital tools and resources
• Website templates and development resources
• Online courses
• Other downloadable products

2. General Refund Policy

Digital products are generally non-returnable and non-refundable once successfully delivered, downloaded, or accessed.

However, a refund, replacement, corrected file, or other appropriate resolution may be considered where the circumstances described below apply.

Nothing in this policy is intended to limit any consumer right or legal remedy that cannot lawfully be excluded or restricted.

3. Eligible Refund Requests

3.1 Product Not as Described

A refund or other resolution may be considered where the delivered product is materially different from the product that was advertised or described on the website.

Examples may include:

• Incorrect product delivered
• Wrong file supplied
• Significant advertised content missing
• Materially incorrect product specifications
• A product substantially different from its description

Minor differences in design, formatting, presentation, or visual appearance that do not materially affect the product may not qualify for a refund.

3.2 Corrupted or Unusable File

If a purchased file is corrupted, incomplete, or technically unusable due to an issue originating from our side, we will first attempt to provide:

• A corrected file
• A replacement file
• A new download link
• Alternative access to the purchased product

If we are unable to resolve the problem within a reasonable period, a refund may be considered.

3.3 Duplicate Purchase

If you have unintentionally purchased the same digital product more than once, please contact us with the relevant order information.

After verification, we may provide an appropriate remedy, which may include a refund of the verified duplicate transaction.

3.4 Incorrect Product Delivered

If you purchased one product but received another product because of an error in our delivery system, please contact us.

After verification, we may provide:

• The correct product
• A replacement download
• Corrected account access
• Another appropriate resolution

3.5 Technical Delivery Problems

If you are unable to download or access a purchased product due to a technical problem on our side, please contact us.

We will first attempt to resolve the issue before considering a refund.

4. Non-Refundable Situations

Subject to applicable law, refunds will generally not be provided solely because:

• You changed your mind
• You no longer need the product
• You purchased the wrong product voluntarily
• You did not read the product description
• You did not review the product specifications
• You do not know how to use the product
• You did not use the purchased product
• The product did not meet your personal preference
• You expected features that were not advertised
• Your device or software is incompatible with stated product requirements
• A third-party platform does not produce the expected result
• You successfully downloaded and accessed the product and later decided not to use it
• A promotional or discounted product was purchased and you later changed your mind

These exclusions do not override rights or remedies that cannot legally be excluded.

5. AI Prompts and AI-Related Products

Some products sold through RiseWithVishwas Store may contain prompts or resources intended for use with third-party AI platforms.

AI-generated results can vary depending on:

• AI model
• Model version
• Platform
• Settings
• Input
• Context
• Third-party changes

We therefore do not guarantee that a prompt will produce an identical result to an example shown on the product page unless specifically stated.

A different result from a third-party AI system will generally not, by itself, qualify for a refund.

This does not affect claims where the purchased product itself was materially defective or materially different from its advertised description.

6. Wallpapers and Digital Images

Digital wallpapers and images are generally non-refundable after successful delivery or access.

Customers should review the product information before purchase, including where applicable:

• Resolution
• File format
• Aspect ratio
• Intended use
• License type

Where a file is corrupted, incorrectly delivered, or materially different from the advertised specifications, please contact us for assistance.

7. eBooks, Notes and Study Materials

Digital books, eBooks, notes, guides, study materials, and similar resources are generally non-refundable after successful delivery or access.

A replacement or refund may be considered where:

• The wrong file was delivered
• The file is materially incomplete
• The file is corrupted
• The product materially differs from its description

8. Templates, Tools and Website Resources

For templates, digital tools, website files, code resources, and other technical products, customers should review the product description, compatibility information, included features, and requirements before purchasing.

Refunds will generally not be provided because of:

• Lack of technical knowledge
• Failure to follow instructions
• Use with unsupported software
• Use in an environment different from the stated requirements
• Expectations of features that were not advertised

Where a product has a material defect or does not substantially match its advertised description, please contact us.

9. Online Courses and Memberships

Unless otherwise stated on the relevant product page:

• Course purchases are generally non-refundable once enrollment or access has been granted.
• Downloadable course materials are generally non-refundable after access or download.
• Memberships and subscriptions may be subject to separate cancellation and billing terms stated on the relevant product or checkout page.

Where a course or membership is materially unavailable due to an issue on our side, please contact us so we can investigate and provide an appropriate resolution.

10. Product Licenses

Some products may have different license options, including:

• Personal Use
• Commercial Use
• Extended Resale or Redistribution Rights

The license purchased determines the permitted use of the product.

Commercial Use does not automatically grant resale or redistribution rights.

License terms are governed by our Digital Products & License Policy.

Selecting the wrong license does not automatically create a right to a refund, although we may offer an upgrade or correction where appropriate.

11. Refund Request Period

For issues involving incorrect delivery, defective files, duplicate transactions, or technical access problems, we recommend contacting us within 7 days of purchase or discovery of the issue.

Requests submitted after this period may still be reviewed depending on the circumstances and any applicable legal rights.

12. How to Request a Refund

To request a refund or other resolution, contact:

RiseWithVishwas Store

📧 Email: store.risewithvishwas@gmail.com

Please include:

• Order number
• Full name
• Email address used during purchase
• Product name
• Date of purchase
• Reason for the request
• Screenshot or other supporting information, where applicable

Email Subject

Refund Request – Order #[Order Number]

Providing complete information helps us investigate the request more efficiently.

13. Resolution Before Refund

Where reasonably possible, we may first attempt to resolve an issue by providing:

• Replacement files
• Corrected files
• New download links
• Correct product delivery
• Restored access
• Technical assistance

A refund may be considered where the problem cannot reasonably be resolved through these measures.

14. Refund Processing

If a refund is approved, it will generally be processed through the original payment method where technically possible.

The time required for the refunded amount to appear in your account may depend on the payment gateway, bank, card issuer, or other financial institution.

We cannot control delays caused solely by third-party payment processors or financial institutions.

15. Bundles and Collections

Where several digital products are purchased together as a bundle or collection, the bundle is generally treated as a single purchase.

A customer may not normally request a partial refund simply because they choose not to use one or more items contained within the bundle.

Where a significant part of the bundle is incorrectly delivered or materially defective, please contact us for review.

16. Free and Promotional Products

Free downloads, promotional resources, samples, bonuses, and other products provided at no charge are not eligible for monetary refunds because no purchase price was paid.

17. Fraudulent or Abusive Refund Requests

We may investigate requests associated with:

• Fraudulent transactions
• Repeated suspicious refund activity
• Unauthorized use of accounts
• Unauthorized sharing of download links
• Abuse of digital delivery systems
• Other misuse of our products or services

We may restrict access where reasonably necessary and permitted by law.

18. Chargebacks and Payment Disputes

If you believe a transaction was unauthorized or incorrect, please contact us so we can investigate the matter.

You may also use any dispute or consumer-protection process available through your bank, payment provider, card issuer, or applicable authority.

Nothing in this policy prevents you from exercising rights that cannot legally be waived.

19. Physical Products

If RiseWithVishwas Store offers physical products in the future, separate return, exchange, shipping, replacement, and refund conditions may apply.

The applicable product page or policy will specify those conditions.

20. Policy Updates

We may update this Refund & Returns Policy from time to time to reflect:

• Changes to our products
• Changes to our digital delivery systems
• Changes to our payment methods
• Changes to our business practices
• Changes to applicable laws or regulations

Any changes will be published on this page with an updated Last Updated date.

21. Contact Us

RiseWithVishwas Store

📧 Email: store.risewithvishwas@gmail.com

🌐 Website: store.risewithvishwas.com

For faster assistance, please include your order number and the email address used during checkout.